Heating or cooling down and not sure what to do? Call (951) 574-1698 and tell us it is an emergency.
If your home is too hot or too cold to live in, or something smells burnt or throws a spark, pick up the phone and call (951) 574-1698. We handle emergency HVAC service for both heating and cooling across Riverside County from our Riverside office. Our $250 emergency service call buys priority emergency response and a fast diagnosis, and you get a firm repair price before any work begins. Below, the safe steps to take while you wait.
Not every breakdown is an emergency, but these three usually are.
Danger Signs
Smoke, sparks, a burning smell or a breaker that keeps tripping. Safety comes before comfort.
No Cooling in a Heat Wave
Dangerous indoor heat, especially with older family members, infants, pets or medical needs at home.
No Heat in a Cold Snap
A dead furnace or heat pump on a cold night in the Pass, foothills or mountains.
Most breakdowns announce themselves. A weak flow of air, a strange noise, a thermostat that stopped responding. The ones that become emergencies are usually the ones that were running on borrowed time.
When you call, tell us what you see, hear and smell. That one minute saves a technician a lot of guessing.
Call (951) 574-1698. Then get people and pets somewhere safe, shut off equipment that is not safe to run, and leave the electrical panel closed. Everything else can wait for the technician.
If a breaker keeps tripping, stop resetting it and turn the equipment off. Never open electrical panels. If you see smoke or sense a fire risk, leave the house and call 911. For a carbon monoxide alarm or a gas smell, leave and call 911 or the gas utility. Water near the indoor unit means shutting the system off if it is safe to do so. A warm room is a nuisance, but see AC not cooling for what to try first.
Give us your address, what stopped and when, and what you noticed just before it did. Was there a noise, a burning smell, water on the floor or a tripped breaker? Mention the age of the equipment if you know it, and whether anyone at home is vulnerable to heat or cold. You do not need to diagnose anything. We sort it into HVAC repair and the right visit from there.
A technician comes out for priority emergency response and a fast diagnosis, covered by the $250 emergency service call. You get the exact repair price before work starts and approve it first. Once you say yes, the repair is done and the system is tested before the technician leaves. Cooling and heating each have a dedicated page: see emergency AC repair and emergency heating repair for the details.
One customer wrote that “the estimate was fair.” That matters most when you are stressed and short on time.
Fewer emergencies start with a yearly Freedom Plan visit. We work out of Riverside and cover homes from Corona and Eastvale to Temecula, Banning and the Coachella Valley.
An HVAC emergency is anything that puts safety at risk or makes the home unsafe to stay in. That includes smoke, sparks, a burning smell, a gas smell, a carbon monoxide alarm, or total loss of cooling or heating when someone at home is vulnerable. For smoke, gas or carbon monoxide, leave and call 911 first.
The AmeriWest emergency service call is $250. It covers priority emergency HVAC response and a fast diagnosis, for both air conditioning and heating. The repair itself is priced separately, and you approve that exact price before any work begins.
Call us at (951) 574-1698, then check that the thermostat has power and is set correctly. If a breaker is tripping, stop resetting it and turn the equipment off. Do not open electrical panels. If you see smoke or smell burning, leave the house and call 911. Details on common failures are on our AC repair and furnace repair pages.
Yes. AmeriWest is based in Riverside and serves all of Riverside County. Call (951) 574-1698, say it is an emergency and give your address and what is happening. We will tell you the next step and when a technician can reach you.
Yes, the $250 emergency service call applies to air conditioning and heating. If it is a dead AC, see our emergency AC repair page. If it is a dead furnace or heat pump, see emergency heating repair. Either way, start with a phone call.
No. A breaker that keeps tripping is telling you something is wrong, often an electrical fault, a failing motor or a shorted part. Stop resetting it, turn the equipment off and call us. Do not open the electrical panel yourself.
Only if it is safe. With smoke, a burning smell, a tripping breaker or water near the indoor unit, turn it off and leave it off. A system that is merely weak or noisy may run, but running it with a fault can cause more damage, so when in doubt switch it off and call.
Yes. After the diagnosis you get the exact repair price, and nothing starts until you approve it. Same day service is available in most cases, but ask when you call, because timing depends on the day and on the parts the job needs.