Serving Los Angeles | Orange | Riverside | San Bernardino
No heat in the house? Call (951) 574-1698 now. If you smell gas, leave first and call 911 or the gas utility.
No heat tonight? Call (951) 574-1698 and tell us what the furnace is doing. Emergency furnace repair starts with a $250 emergency service call: priority response and a fast diagnosis, then a firm repair price you approve before any work begins. Same day furnace repair is available in most cases. While you wait, the steps below keep your family warm and safe. Smell gas? Skip to the gas rules and leave first.
A cold house feels urgent, but two calm minutes can save a repair bill or prevent a hazard.
Smell for Gas
If you smell gas, leave. Then call 911 or the gas utility from outside.
Check the Thermostat
Confirm heat mode, a set temperature above the room, and fresh batteries if it takes them.
Note What You See
Jot down any noises, smells or blinking lights on the furnace so the diagnosis starts faster.
Furnaces tend to fail on the first hard cold night, after sitting idle for months. In the San Gorgonio Pass and the desert, evenings cool off fast, and a closed up house gives up its warmth sooner than people expect.
Our $250 emergency service call covers priority emergency HVAC response and a fast diagnosis, for heating and AC. Repair prices are quoted before work starts. Cooling down instead? See emergency HVAC service.
Dial (951) 574-1698 and describe the problem. We will tell you what to check, what to leave alone and what the visit involves, so you are not guessing in a cold house.
Close doors to rooms you are not using and draw the curtains. Gather everyone in one room with extra layers and blankets. Never heat the house with an oven, a gas stove burner or a barbecue, because carbon monoxide can build up with no warning smell. A small electric space heater plugged straight into a wall outlet, kept clear of fabric, is the safer stopgap. Own a heat pump? See heat pump repair.
Make sure the thermostat is in heat mode and set above room temperature, the furnace switch near the unit is on, and the filter is not packed with dust. Do not open electrical panels or the furnace cabinet. Still cold after that? Read what our heating diagnostic tests, or see the usual causes on our furnace repair page.
Leave the house at once with everyone inside. Do not flip light switches, use a lighter or start a car in an attached garage on the way out. Call 911 or the gas utility from outside, and do not go back in until they clear it. The same goes for a carbon monoxide alarm. A gas smell is not a thermostat problem. Once it is cleared, call us for heating repair.
One call, a licensed technician and a firm price before any repair begins.
We serve Palm Springs, Cathedral City, Banning, Beaumont, Hemet and Temecula, and the towns between. More on our heating services.
The emergency heat setting on a heat pump thermostat shuts off the outdoor heat pump and runs backup electric heat only. It is meant for when the outdoor unit has failed. Gas furnaces do not have it. Running it as normal heating usually costs more in electricity.
Heat pump emergency heat is for one situation: the outdoor unit has stopped working, for example if it is iced over or will not run, and you need warmth until a technician arrives. Normal cold weather does not need it, because the system adds auxiliary heat on its own. Then call us.
It will not harm the system, but it can raise your electric bill, because it relies on backup heat strips. Switch the thermostat back to heat. If the house still will not warm, the heat pump may have a fault, and a $146 heating diagnostic can find it.
Most mini splits do not. They usually have no backup heat strips and no emergency heat setting. If a mini split stops heating, check the remote for the heat mode and filter, then call for service. See heat pump repair.
The emergency service call is $250. It covers priority emergency HVAC response and a fast diagnosis. The repair is priced separately, and you get the exact price and approve it before work begins. Ask about the 20 percent discount for military, veterans and first responders.
Same day service is available in most cases, and the emergency call is priority response. Arrival depends on the schedule and your location, so call (951) 574-1698 and we will tell you what to expect for your address.
Call now if you smell gas, a carbon monoxide alarm sounds, or an infant, an older adult or someone ill is in a cold house. For gas or alarms, leave and call 911 first. Otherwise call us, and we will help you decide on the phone.
Common causes are a clogged filter restricting airflow, a failed igniter or flame sensor, a thermostat fault, a tripped breaker or a weak blower motor. We diagnose before naming a cause. See furnace repair for what each repair involves.
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